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Shop with
confidence!
ALL orders are verified before finalizing for accuracy and adjusted when
necessary. |
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Frequently Asked Question
 | BOOK ISLE & Artisans Galley is located in Stevens Point,
Wisconsin USA. BI carries mainly used paperback books. Through
our partnership
with eBOOKISLE, we also order new books (Hard cover, trade
paperbacks, audiobooks, children's stories and more) as well as electronic books
from certain publishers via download.
Book Isle has been in Stevens Point, WI since 1983 and on the Internet with Cy
since 1997. Book Isle's Web pages and Email are maintained by one
person, Cy; so personal schedule sometimes delays response. If there is an urgent request, PLEASE contact the store
direct during business hours. (US Central Time).
Click here for store location and contact
information. Cy "does not do phones" and Michele "does not do
Internet"... which makes for a good partnership. (Grin -- Michele
Does do windows... Cy only does WindowsXP Pro) |
Our Website is arranged into 3 areas of interest:
- General information & Reader
Fun
Along with information about the store and staff, you will find BI's
newsletter. Readers are welcome to send your book reviews
to be included in BI's monthly newsletter. To subscribe or read
BI newsletter, Click Here
In READER FUN area you will also find AUTHOR GIFT
GIVEAWAYS and FRIENDLY LINKS page for fun.
- Clearance Catalog
BI's TREASURE CATALOG has sale listings
of specially discounted used
books. These are Limited Quantity and available only while supply
lasts.
When we have CLEARANCE overstock, BOOK BRICKS MAY BE AVAILABLE for 10
cents a book plus P&H (Est
6# shipping per BOOK BRICK).
Our shelf stock is not online or in a database. If
you would like to know if we have a used book available,
please email us or call the store and we will check our shelves.
NEW books are available at a discount whenever possible.
Book Isle
uses US suggested cover/retail price
for DISCOUNTING of paperbacks
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Most title requests of shelf [used] books are 50% off retail price.
We list the occasional hard cover books
available at paperback price!
We have a minimum book price of $1 - but for large orders we
ignore this and use
actual cover price to figure totals. HTF and Collectible
books are priced as marked.
- Shopping Catalog
We have the privilege of working with several small press publishers
and can offer direct ordering.
NOTE: Some books are offered by publisher in print format only
OR by Download only! Please be sure what format you are ordering as
they cannot be exchanged. Please read our eFAQ page for further information on download books
available.
We order new books regularly @ mid and end of month; so order new any 'in
print' title in advance if you wish. If you wish a book and do not see it in
the shopping catalog,
please email us - as fellow book addicts, we will be happy to help fill your book wish.
| Used Book Description:
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"Good or Better" - These books are used but in reasonably good
condition, sometimes looking almost new. |
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"Well Read" - These books are x-library or Small noticed rips or
excessive cover creases but sturdy and complete books to satisfy any book addict. |
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"Reader's Copy" -
Definite rips or cover damage. Book is complete, but you may wish to
use a book cover. |
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Ordering, Payment and Shipping
| ORDER using shopping cart, email or telephone.
| For email or telephone orders, please remember to tell us your
mailing address and if you wish Priority
mail or Media Mail [Book rate with Delivery Confirmation] or International Shipping. If you wish
to have your package insured please let us know. Book Isle is not responsible for uninsured mail. |
| We will confirm your order and calculate Postage & Handling. Books
will be placed on hold shelf awaiting your confirmation and payment for your
order.
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| Special
Orders will not be charged until ready to ship book, but we
will need charge card information on file with order confirmation.
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Book Isle accepts these methods of payment
SHIPPING
Return Credit Policy
| If we have made a mistake in processing your order (missing or incorrect books), we will be glad to give you credit if we cannot replace
book. We are human and make occasional errors and appreciate your patience and understanding.
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| If your insured package arrives damaged, please save all packing materials and merchandise. Neither UPS or the Post Office will process claims without these. E-mail us with details and we will proceed from there. The Post Office will not process claims for lost packages until 30 days (longer for overseas) after they are sent AND ONLY IF THEY ARE INSURED.
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| We can not give credit for things beyond our control: for example,
lost items or delivery delays or mistakes made by the Postal
Service (such as loss or damage
to your package).
We are not responsible for items
delayed, lost or damaged in shipping.
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| Unauthorized returns will be handled on an 'individual basis'.
P&H can NOT be refunded, but we always try to be fair and often
refund all but our expenses. |
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